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Privacy Policy

We, Alpkart, are registered at Plot No. 32,Sector-18 HUDA, Gurgaon-122015(Haryana),INDIA. At Alpkart , we respect your privacy & value your trust. This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this policy carefully. After going through below details, you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access Alpkart website and mobile applications. Note: Request you to kindly review the policy periodically since it can change without any prior notification. The privacy policy shall apply to both Alpkart website and mobile applications.

In terms of the Information Technology (Intermediaries Guidelines) Rules, 2011 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievance or complaint may be intimated to Grievance Officer, who may be reached at Plot No. 32,Sector-18 HUDA, Gurgaon-122015(Haryana),INDIA. The complaint shall be redressed within a period of 1 (one) month

General

We do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with partners or vendors who are engaged by us for providing car services or accessories from time to time. Any emails and/or SMS sent by GoMechanic will only be in connection with the provision of agreed services & products and this Privacy Policy. In case we receive legally-compliant request to disclose your personal information, then we reserve the right to do so.

Personal Information

In connection to the services offered by Alpkart, personal information means and includes all information that can be linked to specific individual or to identify any individual, such as name, mobile number, email-id, credit card number, debit card number, card holder name, expiration date, account details that may have been provided by user to access the services. While browsing the Alpkart website, it may collect information regarding Internet Protocol (IP) address of computer, Internet Service Provider (ISP) you are using and anonymous statistical data.

Using Personal Information

Alpkart uses the information provided by you to share offers based on your interest, location and past history. These offers help you save your money and experience great service. GoMechanic also uses this information to provide you services you requested for, to troubleshoot issues you may come across while using our service, to resolve disputes, to customize your experience, to communicate with you updates, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.

Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Alpkart uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology.

Whatsapp Communication

We give our consent to receive transactional communications from Alpkart over WhatsApp channel on booking order through app and website.

Security

Alpkart has stringent security measures in place to protect the loss, misuse and alteration of the information under its control. Once your information is in GoMechanic's possession it adheres to strict security guidelines, protecting it against unauthorized access.